RosswarePay
General usage
MagTek Test App - downloading and testing your device
We can test if the terminal is being recognized by the device it is being paired with by installing the test application from the mobile application s...
Initial refund period
Due to the way RosswarePay currently processes refunds, participating businesses have a 180 day period after boarding during which they may process ...
MerchantTrack guide
MerchantTrack is a reporting tool you can use to see lots of great detail about your RosswarePay activity. You can access MerchantTrack from within th...
Receiving payments via Online Bill-Pay
Invitations may be created in either of two ServiceDesk contexts. In either case, you'll be presented with a dialog via which you'll inform the system...
RosswarePay Funds Reconciliation
RosswarePay users can reconcile individual transactions and batched deposits for funds journal transactions in ServiceDesk against the RosswarePay Mer...
RosswarePay setup
Before doing anything else, ensure that you have completed the RosswarePay enrollment process and have been boarded to use RosswarePay. If you have ...
Stored-Card-Information
When using the expression “stored-card-information,” we mean a system that allows you to obtain complete card information from a customer just once an...
Terminals & Readers
Ingenico Link/2500 - Setup and activation
This will guide you through connecting the Ingenico Link/2500 card reader to a WiFi network and activating the card reader for RosswarePay use. W...
Reader availability and support
These readers connect directly to a particular device via USB, Lightning, or Bluetooth and do not maintain their own connection to the internet. For m...
tDynamo - Bluetooth pairing
This will guide you through connecting the tDynamo card reader to your mobile device via Bluetooth for RosswarePay use. Ensure the mobile device y...
tDynamo - Wired connection
This will guide you through connecting the tDynamo card reader to your Windows device via a wired connection for RosswarePay use. Provided with y...