Windows Guides
App-Specific Email Passwords
On May 30th, 2022 Google has discontinued the Allow Less Secure Apps feature which many use to facilitate ServiceDesk and affiliate programs to us...
Guide to server migration
Server migration steps in a numbered bulletin format so it is easier to follow. A few things to consider. On the new server you will want to make sure...
How to Make a Shortcut
A shortcut, in Windows, is a link to a file or folder that you can place on the desktop or in a Start menu folder. When you click a shortcut, the file...
Troubleshooting integration between Rossware apps and MS Office
For a number of functions, ServiceDesk and other Rossware apps will make calls to various Microsoft Office products, including most particularly Excel...
Windows file locks
The Network File-Sharing "Lock" Problem Occasionally, but rarely, users encounter poor network performance as connected with ServiceDesk use (slow a...