Windows Guides
App-specific email passwords
A brief reminder that setting up your email configuration is the responsibility of someone in your office. Rossware Support Champions can only offer...
Guide to server migration
Server migration steps in a numbered bulletin format so it is easier to follow. A few things to consider. On the new server you will want to make sure...
How to Make a Shortcut
A shortcut, in Windows, is a link to a file or folder that you can place on the desktop or in a Start menu folder. When you click a shortcut, the file...
TLS 1.0, TLS 1.1, TLS 1.2
NOTICE! The information contained in this article is Windows Operating System-environment information. This is posted for your awareness only. If you...
Troubleshooting integration between Rossware apps and MS Office
For a number of functions, ServiceDesk and other Rossware apps will make calls to various Microsoft Office products, including most particularly Excel...
Windows file locks
The Network File-Sharing "Lock" Problem Occasionally, but rarely, users encounter poor network performance as connected with ServiceDesk use (slow a...