ServiceDesk 4.4.63 Update 04/25/10

Edited

New Filters in the Jobs-Perusal Form

We find some people don't even know about this form.  It's accessed via Shift-F7.  The general idea of the form is it allows you to review a limited set of jobs -- such as, for example, only those that are in Working-to-Schedule status.  The main filters (i.e., criteria by which to limit the set of reviewed jobs) are JobStatus, but there have long been others, such as applicable technician, for example.  If you haven't used this form, we highly suggest checking it out, as it's very handy. 

This improvement concerns two brand new filters:

The above illustration is really sufficient, in itself, to tell you what the new filters are.