ServiceDesk 4.4.88 Update 12/01/10

In the last release we made a new category for parts disposition: "RA Rqstd" (see Item 4 in the entry below, from 11/30/10).  But we did not make a new search category for it.  That oversight is now corrected.  In fact, while in the course of of adding that as another search criteria, we overhauled the overall organization as involved in those criteria selections.  The sequence now has greater logic and clarity:

Just barely oldNow the new, new

Also tweaked a few things as connected with the recent add-ons.  Example: a user discovered that the "Returned to Vendor and Awaiting Credit" category improperly included items marked with the new "RA Rqstd" designation.  That (among other things) has been finessed. 

As another improvement, there is a new dropdown via which office persons can insert reasons why a tech did not use a part (see 10/12/10 entry in the SD-Mobile WorkDiary for explanation of how we there created provision for a tech to explain his reason for non-use). 

float your mouse for a tooltip remindera double-click produces the actual dropdown

If you float your mousepointer over the Notes editing box, the Tooltip will inform you of the method to get the new dropdown (just double-click).  Once you, do the dropdown appears, and all you must do is select from it.