ServiceDesk 4.4.92 Update 12/13/10

1.    Added still another search-and-report criteria in our "To-the-Grave" management/monitoring system (as available from the Ctrl-F8 archived-PartsProcess form).  This is for items that have been sent back to the vendor, and which are "Past-Due" for credit being received.  Since this increased the quantity of such criteria to nine, we also added some categorization to the relevant menu sections, so as to improve ease of review/choice:

Prior options as available just prior to this releaseWith new option added, plus improved organization

We think it's an improvement not only operationally, but visually too. 

2.    Improved the new "Manage-Return" daughter-band creation (see #4 in entry for 4.4.89) with the following dialog:

OldNew

The middle option, from the old, has been replaced with two options in the new.  The effect is self-explanatory, if you simply read the text. 

3.    Reconfigured supplementary filtering, in the archived context, to encompass both the view/search and create-document modes of managing items "to-the-grave"

relevant section from prior MainMenu sectionfrom Just-Improved

4.    Re-Allowed type-in targets for all filtering modes. 

This one requires some background.  As the first item under Rel. 4.4.89, you'll see where we announced "much enhanced filtering."  In general, it was much enhanced.  However, with the transition to a more modern interface we unwittingly gave up something.  In the older methods, you'd typically be typing in your filtering targets.  Under the new, we only made ability for you to pick from dropdowns (such as, for example, illustrated under item #3 above).  This robbed you of the flexibility that's involved in entering a target that does not exist in the dropdown.  That's fixed with this release.  If you want a target that's not in the dropdown, just type it into the dropdown box.