ServiceDesk 4.7.65 Update 11/26/13

In cooperation with Whirlpool, we are now keeping your system up-to-date with a current list of all the parts that involve a core charge.  Interactions within ServiceDesk and SD-Mobile will automatically warn when your work involves such a part.  The only thing you must to do activate this is consent when asked for permission to install the list (this will occur for appliance servicers only; if you are in another field of service, the prompt will not occur). 

For Whirlpool warranty servicers, there is another feature that works in conjunction with the above.  If you are using a part that Whirlpool would like to receive back as part of its Quality Assurance program, you'll be prompted accordingly.