ServiceDesk 4.8.13 Update 11/28/16

This option was long available in the Current-JobRecords form, but (for whatever reason) we discovered it was not available in the Archived-JobRecords form.  There are various global-search-character schemes (the general idea is you can put a fake character in your search target, and a potential match can have anything at all in that position).  Our scheme is simple.  Just use can use an asterisk as a global:

As you can see, the prompt has instructions on this, in case you forget. 

Most new features are based on user suggestions (which are sometimes close to being more like requests, or even demands).  Occasionally, an idea pops into my head independently.  Often it's the kind of thing where, as I am working in an interface (helping a client or testing functionalities I've just tweaked), it occurs to me that it "feels" like I should be able to do a particular thing . . . and, damn it, if your senses tell you that it would be an intuitive thing to do, really, the interface ought to allow you to do it. 

This was one of those instances. 

I found myself looking at the results list (references to jobs) in the F12 form.  It occured to me I might want to print (or email) a summary regarding a particular selection of jobs from that list.  How obviously logical it would be if I could multi-select the particular references whose job summaries I wanted to include, and then print or email accordingly?  

So, that's what this new feature is.  Go to your F12 CstmrDbase-Search form.  Type in any text target.  From among the listings that result, use standard Windows multi-select to pick the items whose job-summaries you wish to have detailed in an overall summary, then click on the button to proceed:

The dialog that follows is where you'll pick to print or email.

Date-picker calendars have been added to the onscreen NARDA's date boxes (it means, if the date is not already auto-filled, you may select as wanted from a calendar, instead of needing to type it in).

Automated TelNmbr formatting in Current- and Archived-JobRecord Forms.

Option to make automated mileage calculation round-trip or one-way (QET-specific); option to make mileage amount accrue to Merchandise SalesJournal category as opposed to Labor.

When sending emails via the SD-Mail Compose windows, you may now include multiple attachments. 

New field, DateOfPendingAppointment, added to JobPerusal form's "Print Summary of Found Items" option. 

Option to specify QET-specific Leave-Behind Documents.