ServiceDesk 4.8.54 Update 02/28/18

Edited

You Control Quantity of Days for Warning re Recent Prior Work on Same Machine

If you check the last entry in the posting just below (i.e., the posting that concerns release of Ver. 4.8.51), you'll see where we describe a new feature, where a user will be warned, when doing a Job/Sale transition, if there was a prior job completed on the same machine Type and at the same address, less than 60 days prior. 

Of course, that 60-day warning period did not suit everyone. 

So, we've made it so you can set the warning period to preference (it will still default at 60 days). 

To do so, bring up your Callsheet "Cheat-Sheet" (just right click on any otherwise non-operable place on the face of a Callsheet).  Look for the following in the resulting Cheat-Sheet display, and click on it:

When you click on that item, you'll be presented with a dialog that allows you to set the warning period to a quantity of days other than 60.