SP-DispatchLink - User Interface, Additional Information (SPDL)
Edited
The SP-DispatchLink.exe communicates with ServicePower and is responsible for the following:
- Downloading of dispatches from ServicePower
- Uploading of availability from ServiceDesk to ServicePower
- Uploading of JobStatuses from ServiceDesk to ServicePower
Basic Information
Downloading of Dispatches
Uploading of Availability
Uploading of JobStatus
Relevant files
SP-DispatchLink.exe interacts with the following files:
- sd\LclData_DeskUserName\SavedHTTPString_SP.txt
- sd\LclData_DeskUserName\ProcessesCheckLog_SPDL.txt
- sd\NetData\ZoneList.txt (restart SPDL any time this file is edited)
- sd\NetData\QCEFile.4P8
- sd\NetData\QCEFile.4P6 (Sears only)
- sd\NetData\WipFile.4P3.dat
- sd\NetData\WipFile.4P3.arc
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