ServiceDesk 4.4.98 Update 01/16/11

When a little while back we improved the method of displaying search results in this context (making the interface more one of paging up and down), we produced an unintended downside.  Turns out the old and less sophisticated interface had one benefit.  If your data set is so large so there's a long delay before the entire file is searched, and if your search target finds matches within the data so infrequently that it takes a significant wait before a page is filled, it turns out you could wait quite a while before seeing any search results. 

This release addresses that.  Now, the system will show interim search results just as it did before (but with a background color of pink, to make it visually apparent that you're not yet seeing a formatted page).  If you see what you're seeking and want to terminate the search, just strike Enter on your keyboard. 

You might notice it's been five releases since the last-prior announced one.  Sometimes, I go through a stage where I'm very busy making a large series of small, behind-the-scenes improvements, but with none so noticeable to the typical user as to really warrant description here.  That's been largely the case during the last 30 days, encompassing the prior four releases.