ServiceDesk 4.5.28 Update 07/25/11

With almost five weeks since the last prior entry here, you'd expect a more celebratory headline.  It just didn't happen that way.  We've been totally busy with tweaks and minor fixes.  For example, we just learned that the AHS-dispatch-insertion feature was broken.  It's fixed.  We just realized today that the POS system could be improved if, when creating a s/o request via the POS context, the sell-for price was auto-inserted to the underling PartsProcess record.  That's presently done.  Last week we were pressed (this required a lot of time) to better accommodate the situation in some Canadian provinces where two elements of tax must be separated.  That's presently done.  Etc.  Etc.  Etc.