Creating addresses with Auto-StreetFind
As you begin typing in a street address, finish typing the number portion of the address, and begin typing the street name, ServiceDesk incrementally searches what you're typing to see if there are matching entries in your StreetList. As it finds any, it will display them in a drop-down list. As the user, you should continue typing as many characters as are needed for the street name you are seeking to appear, then select that item for entry.
You can select the auto-completed address by
Left-Clickingon the one you want from the dropdownUsing
Arrow keysto moveto the one you want from the dropdown, then hitEnterSimply hit
Enterand ServiceDesk will assume the first option is the one you want
IF THE ADDRESS DOESN'T NEED A GRID REFERENCE ON YOUR MAP
Of course in many instances it will be a third-party payer's address that's being typed, in which case there's no need for a map grid reference, yet you do need full state and zip info for subsequently mailing of the bill. To designate this type of entry, right-click instead of the left when clicking to designate the street, or if using keyboard method make it a shift-Enter rather than Enter alone.
