Creating addresses with Auto-StreetFind
As you begin typing in a street address, finish typing the number portion of the address, and begin typing the street name, ServiceDesk incrementally searches what you're typing to see if there are matching entries in your StreetList. As it finds any, it will display them in a drop-down list. As the user, you should continue typing as many characters as are needed for the street name you are seeking to appear, then select that item for entry.
You can select the auto-completed address by
Left-Clicking
on the one you want from the dropdownUsing
Arrow keys
to moveto the one you want from the dropdown, then hitEnter
Simply hit
Enter
and ServiceDesk will assume the first option is the one you want
IF THE ADDRESS DOESN'T NEED A GRID REFERENCE ON YOUR MAP
Of course in many instances it will be a third-party payer's address that's being typed, in which case there's no need for a map grid reference, yet you do need full state and zip info for subsequently mailing of the bill. To designate this type of entry, right-click
instead of the left
when clicking to designate the street, or if using keyboard method make it a shift-Enter
rather than Enter
alone.